TIPS on Office Management

Time-Saving Immigration Practice Solutions (TIPS) on Office Management is a Staff Operating Manual which provides useful tools in managing a small legal or migration practice. It contains ''scripts'' in answering phone enquiries, ''how tos'' in managing correspondence, opening and closing client files, and creating client status reports. It also provides templates for keeping record of client payments, instructions on frequently used computer functions and other routine administrative tasks.

Tried and tested over the years, using this Manual should enable you to maintain the quality of your service, even with casual employees. You can easily customise it to suit your unique business. It can minimise your stress, particularly when the staff member you have patiently trained and invested your time and resources in, suddenly leaves you!

This Manual is also a great aid in freeing up your time, allowing you to focus on other important matters such as networking and promoting your migration practice.